Nothing could be simpler! Go to theTrack my order section on our site. You can enter your tracking number or simply your name and order number. As soon as your order is shipped, you will receive an email with all the information. All you have to do is follow the arrival of your figurine with complete peace of mind!

We do our best to process and ship orders as quickly as possible, so please email us immediately at contact@manganimeo.com if a change needs to be made. If we can catch it in time, we can update your order! If your change hasn't been picked up in time, we offer quick and easy exchanges or returns.

Delivery usually takes between 5-12 business days, depending on your location. You will receive an email with tracking to know exactly when your figurine will arrive. Be patient, it's almost here!

Your tracking number will be emailed to you when your order is shipped!

You have 14 days from the delivery date to return an item for an exchange or refund.

All our figurines are 100% official, coming directly from licensed manufacturers!

Yes, of course! If you change your mind, you have 14 days to return the figurine to us, as long as it is still in its original packaging. We will refund you as soon as the figurine is back with us. Simple, right?

Don't panic! If your figurine arrives with a defect, it's probably because the carrier... broke it on the way (thanks guys!). But hey, no worries, quickly send us a photo of the item by email to contact@manganimeo.com and we'll give you a voucher equivalent to the value of the figurine. You can use it in our shop to find a new treasure, without stress (and without a blow from a club)!

No worries! Check out our detailed size guide to find the one that fits you perfectly. If you're ever in doubt, contact us and we'll help you make the right choice!

Absolutely! Our clothes are made with soft and durable materials, ensuring comfort and durability. You won't have any bad surprises when unpacking!

We pay great attention to the fidelity of the prints! What you see in the photo is what you will receive. The colors and details are carefully reproduced for an impeccable rendering.

Not at all! Our anime clothes are designed to be worn easily. They discreetly display your passions while remaining stylish and versatile. It's the perfect combo between fan attitude and everyday wear!

Yes! Our clothes are designed to be easy to wash and maintain. Just throw them in the washing machine and you're good to go again. No special care required!

Don't panic, we've thought of everything. If your purchase doesn't suit you, you have 14 days to return it. We'll help you through the process so that everything goes smoothly!

Don't panic! Send us an email at contact@mangnimeo.com and we will get back to you as soon as possible!