Privacy Policies
Mangameo Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from mangameo.com (the “Site”).
PERSONAL INFORMATION COLLECTED
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.” We collect Device Information using the following technologies:
The Mangameo website uses cookies to keep track of the items you put in your shopping cart, including when you have abandoned your cart. This information is used to determine when to send SMS shopping cart reminder messages
COOKIES
Here is a list of cookies that we use. We have listed them here so that you can choose whether you want to opt-out of cookies or not.
_session_id, unique sessional token, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider's internal stats tracker to record the number of visits.
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day. Counts the number of visits to a store by a unique customer. cart, unique token, persistent for 2 weeks, Stores information about your shopping cart.
_secure_session_id, unique token, sessional storefront_digest, unique token, indefinite If the store has a password, this is used to determine if the current visitor has access.
- “Log files” track activity on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files that record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This automatically collected information is referred to as “Order Information.”
When we use the term “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION? Generally, we use the Order Information that we collect to fulfill any orders placed through the Si (including to process your payment information, arrange for shipping of your order, and provide you with invoices and/or order confirmations). Additionally, we use this Order Information to: communicate with you; screen for fraud or potential risk; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information (in particular your IP address) that we collect to assess potential fraud or risk, and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our advertising and marketing campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties who help us use it for the purposes described above. For example, we use Shopify to host our online store – to learn more about Shopify’s use of your Personal Information, please visit: https://www.shopify.com/legal/privacy. We also use Google Analytics to better understand how our customers use the Site – to learn more about Google’s use of your Personal Information, please visit: https://www.google.com/intl/en/policies/privacy/.
You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant or other lawful request for information we receive, or otherwise protect our rights.
As noted above, we use your Personal Information to provide you with targeted advertisements or marketing messages that we believe may be of interest to you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative (NAI) information page at: http://www.networkadvertising.org/understanding-onlineadvertising/how-does-it-work. You can opt out of targeted advertising here:
Additionally, you may opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: https://optout.aboutads.info/?c=3&lang=en. DO NOT TRACK Please note that we do not alter our Site's data collection and use practices when we detect a “Do Not Track” signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and to ask that it be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information provided below. Additionally, if you are a European resident, please note that we process your information in order to fulfill our contractual obligations to you (for example if you place an order through the Site) or to pursue our legitimate business interests listed above. Please also note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
MINORS
The Site is not intended for individuals under the age of 10.
CHANGES
We may change this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
To learn more about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at contact@manganimeo.com , or by mail to the following address: 3 Rue Tristan Tzara, Paris, 75018, France
Need help?
Here are our Frequently Asked Questions
It takes approximately 5 to 12 business days to receive your order. In addition, delivery is free . We do our best to deliver to you as quickly and carefully as possible, rest assured!
Simply go to theTrack My Order section with your tracking number, or with your name and order number.
Your tracking number will be emailed to you when your order is shipped.
Very often our emails arrive directly in your spam . You automatically receive an order confirmation email as soon as your payment is validated, followed by a shipping confirmation email once your order has been shipped with your tracking number.
Once your order has been shipped, you will receive an email notification, which will contain a link to the order tracking details. You can also visit the "track my order" page to know the status of your order in real time.
If you have any difficulty finding your tracking information, please email us at contact@manganimeo.com and we will be happy to provide it to you.
We do our best to process and ship orders as quickly as possible, so please email us immediately at contact@manganimeo.com if a change needs to be made. If we can catch it in time, we can update your order! If your change hasn't been picked up in time, we offer quick and easy exchanges or returns.
You have 14 days from the delivery date to return an item for an exchange or refund.
Write to us! At contact@manganimeo.com
We will be happy to answer you! 😊
